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SendaNewsletter
provides small and medium sized businesses with
a variety of tools and resources to collect the
email addresses of visitors to their website and
to create, launch and manage online email campaigns. |
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This service
may not be used to send unsolicited email (sometimes called "spam").
See our Anti-Spam Policy here.
The following are the terms and conditions for using SendaNewsletter.
By clicking the ‘I accept these terms and conditions’
button on the sign-up page or by logging in to SendaNewsletter,
you accept these terms and conditions.
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1.
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You hereby
acknowledge and agree that:
• SendaNewsletter may not be used for the sending of unsolicited
email (sometimes called ‘spam’).
• SendaNewsletter may only be used for lawful purposes.
• Your use of SendaNewsletter will be subject to subscription
fees once you have completed your trial.
• SendaNewsletter will not use your customer list/subscriber
list or any other customer information for any purposes other than
those explicitly offered.
• You will not access or otherwise use third party mailing
lists to distribute unsolicited email.
• The only mailing lists you will import, access or otherwise
use in connection with SendaNewsletter will be permission based
(NB: purchased lists may not be used).
• Every email message sent through SendaNewsletter must contain
the SendaNewsletter ‘unsubscribe’ link that allows subscribers
to remove themselves from your mailing list.
• You agree to process unsubscribe requests within five working
days.
• You will adopt and maintain the Email Privacy Policy, which
may be modified periodically by SendaNewsletter.
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2.
Services and Support |
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2.1 SendaNewsletter’s
service is provided subject to this Agreement, as it stands or as
amended by SendaNewsletter. The service is also subject to any guidelines,
rules or operating policies that SendaNewsletter may establish and
post from time to time, including SendaNewsletter’s Email
Privacy Policy. Unless otherwise stated, all references to the
Agreement shall include the Email Privacy Policy.
By posting updated versions of the Agreement on the SendaNewsletter.com
website, or otherwise providing notice to you, SendaNewsletter may
modify the terms of the Agreement and may discontinue or revise
any or all other aspects of the service at its discretion. All such
changes shall become effective upon posting of the revised Agreement
on the website.
2.2 SendaNewsletter’s service is available only to persons
who can form legally binding contracts under applicable law. Without
limiting the foregoing, the service is not available to individuals
under the age of 18. If you do not qualify, you are not permitted
to use the service.
2.3 You must complete the registration form on the sign-up page
in order to use the service. You will provide true, accurate, current,
and complete information about yourself as requested on the registration
form. You are responsible for maintaining the security of your account,
passwords, and files.
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3.
Trial, Fees and Payment |
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3.1 Signing
up for a trial entitles to send out 25 emails. After that, to continue
using the service, you must sign up to an annual package. Payment
for the service is made on an annual basis up front. Access to the
service will be disabled until payment is received.
3.2 At any point during the year you can upgrade to another package.
The fees for the new package will be discussed and agreed, and must
be paid before the new package comes into effect.
3.3 Amounts paid for using Sendanewsletter’s service are
not refundable.
3.4 You acknowledge and agree that you are responsible for paying
fees for all email messages sent through SendaNewsletter, regardless
of whether the messages are received.
3.5 To use the service you must be aged 18 or older.
3.6 The service is restricted to users based in the EU and the
United States.
3.7 Sendanewsletter reserves the right to refuse any individual
or company the right to use the service at their sole discretion.
3.8 All prices listed exclude VAT. VAT is added to all purchases
at a rate of 17.5% and is charged on all transactions. |
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4.
Email & Permission Practices |
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4.1 Every
email message sent through SendaNewsletter must contain an ‘unsubscribe’
link that allows subscribers to remove themselves from your mailing
list and a link to the then current Email Privacy Policy. Each such
link must remain operational for a period of thirty days after the
date on which you send the message, and must be in form and substance
satisfactory to SendaNewsletter. You acknowledge and agree that
you will not remove, disable or attempt to remove or disable either
link.
4.2 You agree to import, access or otherwise use only permission-based
lists (NB: purchased lists may not be used. Please contact SendaNewsletter
if you have any questions about this).
4.3 If you have used the SendaNewsletter feature that allows you
to request a recipient to confirm that you have their permission
to send them emails, and such recipient has not responded or does
not respond affirmatively to your request for confirmation, you
agree that you shall not send emails to that recipient.
4.4 You cannot mail to distribution lists, newsgroups, or spam
email addresses. You cannot copy SendaNewsletter templates or any
other features or functionality of the service or use them for any
other purpose than to send emails from the service.
4.5 You are responsible for monitoring, collecting and processing
unsubscribe requests within 10 days, and updating the email addresses
to which messages are sent through your SendaNewsletter account.
4.6 Emails that you send through the SendaNewsletter may generate
abuse complaints from recipients. As a matter of privacy, SendaNewsletter
cannot share with you the email addresses of those who complain
about your email campaign. You are responsible for ensuring that
your email campaigns do not generate a number of abuse complaints
in excess of industry norms. SendaNewsletter, in its sole discretion,
shall determine whether your level of abuse complaints is within
industry norms, and its determination shall be final, binding and
conclusive for all purposes under this Agreement.
4.7 SendaNewsletter, at its own discretion, may immediately disable
your access to the service without refund if it believes in its
sole discretion that you have violated any of the email and permission
practices listed above.
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5.
Restrictions and Responsibilities |
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5.1 SendaNewsletter will not use
your customer list or other customer information for any purposes
other than those explicitly offered. Your customer information will
not be shared with any other parties unless required by law.
5.2 This is an Agreement for the use of the SendaNewsletter service,
and you are not granted a license to any software by this Agreement.
You will not, directly or indirectly, reverse engineer, decompile,
disassemble, or otherwise attempt to discover the source code, object
code, or underlying structure, ideas, or algorithms of any aspect
of the service or any software, documentation, or data related to
it. Neither will you remove any proprietary notices or labels from
the service or any software, modify, translate, or create derivative
works based on the service or any software or copy, distribute,
pledge, assign, or otherwise transfer or encumber rights to the
service or any software.
Unless you are an authorised SendaNewsletter reseller, you may
not display, copy, reproduce, or distribute the software or any
component thereof, any documentation provided in connection with
the service or the software, or any content, including but not limited
to newsletters distributed to you by SendaNewsletter in connection
with the service. Violation of these restrictions may result in
the termination of this Agreement.
5.3 The service shall be used for your internal business (which
includes civic or charitable) purposes only, and you shall not use
the service or any software for timesharing or service-bureau purposes
or otherwise for the benefit of a third party. If you are using
the service in any country in the European Community, the prohibition
against modifying, translating, reverse engineering, decompiling,
disassembling or creating derivative works based on the service
or the software does not affect your rights under the EC Council
Directive on the Legal Protection of Computer Programs or any other
such legislation.
5.4 You acknowledge and agree that the service and the SendaNewsletter
company names and logos and all related product and service names,
design marks and slogans (collectively, the ‘marks’),
are the property of SendaNewsletter or its affiliates or suppliers.
You are not authorised to use any of the marks in any advertising,
publicity or any other commercial manner without the prior written
consent of SendaNewsletter. Your use of the service confers no title
or ownership of the service, the software or the marks and is not
a sale of any rights in the service, the software or the marks.
5.5 You represent, covenant, and warrant that you will use the
service only in compliance with the Agreement and any applicable
laws (including but not limited to policies and laws related to
spamming, privacy, obscenity, or defamation).
You agree you will not access or otherwise use third-party mailing
lists in connection with preparing or distributing unsolicited email
to any third party.
You hereby agree to indemnify and hold blameless SendaNewsletter
and its business partners, third-party suppliers and providers,
licensors, officers, directors, employees, distributors and agents
for any damages, losses, liabilities, settlements, and expenses
(including without limitation costs and reasonable solicitors’
fees) in connection with any claim or action that arises from an
alleged violation of the foregoing or otherwise arising from or
relating to your use of the service. In addition, you acknowledge
and agree that SendaNewsletter has the right to seek damages if
you use the service for unlawful purposes, in an unlawful manner,
and/or in a manner inconsistent with the terms of this Agreement,
and that such damages may include, without limitation, direct, indirect,
special, incidental, cover, reliance and/or consequential damages.
Although SendaNewsletter has no obligation to monitor the content
provided by you or your use of the service, it may do so and may
remove any content or prohibit any use of the service it believes
may be (or is alleged to be) in violation of the foregoing.
5.6 The service may only be used for lawful purposes. Transmission
or solicitation of any material that violates any applicable laws
is prohibited. For details, see SendaNewsletter’s Prohibited
Content Statement, the terms of which are incorporated into
this Agreement by reference.
5.7 For every email message sent in connection with the service,
you acknowledge and agree that the service may automatically add
an identifying footer stating ‘Powered by SendaNewsletter’
or a similar message. You agree to co-operate with and provide reasonable
assistance to SendaNewsletter in promoting and advertising the service.
5.8 In using the service, you may provide information (such as
name, contact information or other registration information) to
SendaNewsletter. SendaNewsletter may use this information and any
technical information about your use of the service to tailor its
presentations to you, facilitate your movement through the Service,
or communicate separately with you.
If you licensed the service as a result of solicitation by a marketing
partner of SendaNewsletter, SendaNewsletter may share your information
with the marketing partner and the marketing partner may share information
with SendaNewsletter. SendaNewsletter will not provide information
to recipients you have not authorised for that purpose unless required
by law or if your Agreement is terminated for sending unsolicited
commercial email or any other reason.
5.9 If you receive special discounts through a marketing partner,
those discounts may not be available if you cease to continue to
be a customer of the marketing partner, in which case SendaNewsletter’s
standard rates will apply. The marketing partner may notify SendaNewsletter
of any change in your status.
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6.
Termination |
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6.1 You may terminate this Agreement
at any time by telephoning SendaNewsletter Customer Support or emailing
SendaNewsletter at support@sendanewsletter.com.
There are no refunds for any fees paid.
6.2 SendaNewsletter may terminate this Agreement or the service,
disable your account or put your account on inactive status at any
time with or without cause, and with or without notice. SendaNewsletter
shall have no liability to you or any third party because of such
termination or action.
6.3 SendaNewsletter may delete your archived data from 30 days
after the date of termination. After termination, you are required
to process all unsubscribe requests within 30 days of your last
email campaign. SendaNewsletter will provide, upon request, the
list of unsubscribe requests from your last campaign. All sections
of this Agreement that by their nature should survive termination
will survive termination, including, without limitation, ownership,
warranty disclaimers and limitations of liability.
6.4 If your account is classified (at Sendanewsletter’s sole
discretion) as inactive for over 120 days, SendaNewsletter has the
right to permanently remove your subscriber data. SendaNewsletter
will attempt to contact you by email prior to taking any permanent
removal actions.
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7.
Warranty Disclaimer and Remedies |
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Use of the service and any reliance
by you upon the service, including any action taken by you because
of such use or reliance, is at your sole risk. SendaNewsletter does
not warrant that the service will be uninterrupted or error free,
nor does it make any warranty as to the results that may be obtained
from use of the service. The service is provided ‘as is’
and SendaNewsletter disclaims all warranties, express or implied,
including, but not limited to, implied warranties of merchantability,
fitness for a particular purpose and non-infringement.
The sole and exclusive remedy for any failure or non-performance
of the service shall be for SendaNewsletter to use commercially
reasonable efforts to adjust or repair the service.
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8.
Limitation of Liability |
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To the maximum extent permitted
by law, under no circumstances and under no legal theory, tort, contract
or otherwise shall SendaNewsletter or any of its underlying service
providers, account providers, licensers, officers, directors, employees,
distributors or agents (collectively referred to in this section as
‘SendaNewsletter’) be liable to you or any other person
for any money damages, whether direct, indirect, special, incidental,
cover, reliance or consequential damages.
This will be the case even if SendaNewsletter has been informed
of the possibility of such damages, or for any claim by any other
party. In the event that, notwithstanding the forgoing, SendaNewsletter
is found liable to you for damages from any cause whatsoever, and
regardless of the form of the action (whether in contract, tort
(including negligence), product liability or otherwise), the liability
of SendaNewsletter to you will be limited to the amount you paid
for the service. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so this limitation
and exclusion may not apply to you.
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9.
Export of Services or Technical Data |
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You may not remove or export from
the United Kingdom or allow the export or re-export of the service,
or any direct product thereof, including technical data, in violation
of any restrictions, laws, or regulations applicable. |
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10.
Miscellaneous |
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10.1 If any provision of the Agreement
is found to be unenforceable or invalid, that provision will be limited
or eliminated to the minimum extent necessary so that this Agreement
will otherwise remain in full force.
10.2 SendaNewsletter and you agree that the Agreement is the complete
and exclusive statement of the mutual understanding of the parties
and supersedes and cancels all previous written and oral agreements,
communications, and other understandings relating to the subject
matter of the Agreement. Both parties also agree that all waivers
and modifications must be put in writing and signed by both parties,
except as otherwise provided herein. No delay or omission by either
party in exercising any right or remedy under this Agreement or
existing at law or equity shall be considered a waiver of such right
or remedy.
10.3 No agency, partnership, joint venture, or employment is created
as a result of the Agreement, and you do not have any authority
of any kind to bind SendaNewsletter in any respect whatsoever.
10.4 In any action or proceeding to enforce rights under the Agreement,
the prevailing party will be entitled to recover its costs and legal
fees.
10.5 This Agreement will be governed by and construed in accordance
with English law.
10.6 SendaNewsletter is a trade name of GUMPTION Web Solutions
Agency Ltd, a UK registered company.
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11.
Force Majeure |
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SendaNewsletter reserves the right
to delay delivery or to cancel any order. If it is prevented from
or delayed in continuing business due to circumstances beyond its
reasonable control, including without limitation acts of God, governmental
actions, war or national emergency, riot, civil commotion, fire, explosion,
flood, epidemic, lock-out and strike or other labour dispute (whether
or not relating to either party’s workforce). If the event in
question continues for a continuous period in excess of 14 days, you
shall be entitled to give notice in writing to terminate the order.
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